What is the shipping policy?
All orders placed at LEDLightingDepot.com (of in-stock items) are processed and shipped within 24
hours Monday through Friday! All orders placed before 3:00PM PST will be
shipped on the same business day. Orders placed after 3:00PM PST will be
processed and shipped on the next business day.
Orders for multiple items can be shipped in separate shipments upon customers’ requests.
LEDLightingDepot.com will charge extra shipping costs for orders that are sent in separate shipments.
What shipping method do you support?
By shipping with USPS/UPS (United Parcel Services)/FedEx, LEDLightingDepot.com is committed to
providing our customers with a carrier that is reliable and responsible with their
shipments. We are also able to provide our customers with the latest technologies with
order tracking so that every package we ship can be traced to their exact location at
anytime prior to delivery. The following are the shipping methods supported by USPS/UPS
(United Parcel Services)/FedEx with a description on the suggested travel time. We do
not guarantee the delivery time.
*The following shipping rates are based on 1 item. You can pre-select your shipping method
before check out. Our system will calculate the exact total amount before you enter your
personal information.
Standard Shipping
Standard (3-7 business days) Starting from $6.88
UPS/FedEx Shipping
UPS/FedEx/USPS Ground (3-7 Business Days) $10
UPS/FedEx Express (2-3 Business Days) $16.88
UPS/FedEx Overnight (Next Business Day) $24
Hawaii, Alaska, Puerto Rico
UPS (3-8 Business Days) $30
APO/FPO
We do NOT offer shipping to APO/FPO.
Shipping Notes:
All shipments will receive tracking number and is fully insured while in transit. All orders
in weekends and North American holidays will be processed the next business day. Rates for
Alaska, Hawaii, US territories and International customers will vary based on the weight
of the order and destination. We will contact you by email/phone regarding for any extra
shipping charges.
Free Ground Shipping
We offer FREE GROUND SHIPPING on all orders shipped to 48 continental states of United States
over $99.
What is your Backorder policy?
In the event that we don't have one or more of your items in stock, and we cannot get the
items from the manufacturer within 2 weeks, we will notify you right away via e-mail
and/or phone, at which point we'll let you know how long it will be before we can ship
your item(s). If there are multiple items on your order, we will ship out the entire
order once all items are in stock. If you would like the in-stock items to be shipped
first, please contact us and let us know. Additional shipping costs will be applied in
such cases.
All back ordered item(s) will remain on back order unless we are instructed by you to
cancel that item(s).